What is The Tech Life?

  • Murfreesboro's Tech Support
  • Your personal tech assistant
  • Geek Squad alternative

What do we offer?

  • Free help by email or phone
  • In-home or pickup service
  • Online, remote help

Why choose The Tech Life?

  • Tech is our passion
  • Lower prices
  • Personalized service

Comcast Upgrades Internet Speeds.. Again

I am sure that you have noticed that Comcast is advertising new, faster internet speeds. Comcast has upgraded their speeds several times over the last few years. When I first signed up for their internet service I was getting about 3 Mbps download speed. I can't remember the upload speed I was getting at the time. So, now Comcast is advertising 12-15 Mbps download speeds with 3 Mbps upload. This is for what Comcast calls their "Performance" tier of service. I was starting to get a little upset because my speeds were remaining at 3-5 Mbps download/ 1 Mbps upload. It had never crossed my mind that my modem could the problem until I received an email from Comcast Customer Care stating "Comcast wants to ensure that your cable modem can take full advantage of the speeds we are able to deliver over our advanced fiber-optic network. We would like to upgrade your existing cable modem at no additional charge." This was good to hear since I was still paying the same as everyone else and getting much slower speeds. I am now using a new modem and getting 13.1 Mbps download/ 5.1 Mbps upload. I am very happy with this. So if you are still using an older modem from Comcast, exchange it NOW!!